PRIVACY POLICY
Thrive Ads AI Voice Agent Services
Last Updated: 1/18/2025
INTRODUCTION
This Privacy Policy explains how Thrive Ads (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with our AI voice agent services, website, and related services.
SCOPE AND CONSENT
2.1. By using Thrive Ads services, you consent to the data practices described in this policy.
2.2. This policy applies to:
Website visitors
Service subscribers
Business clients
End users interacting with our AI voice agents
INFORMATION WE COLLECT
3.1. Business Account Information:
Business name and contact details
Billing information
Service preferences
Account credentials
3.2. Usage Data:
AI voice interaction recordings
Call metrics and analytics
Performance statistics
Service utilization data
3.3. Technical Data:
IP addresses
Browser type
Device information
Cookies and tracking technologies
HOW WE USE YOUR INFORMATION
4.1. Primary Uses:
Providing and maintaining services
Processing payments
Improving AI voice agent performance
Customer support
Service optimization
4.2. Additional Uses:
Analytics and research
Security monitoring
Regulatory compliance
Service communications
DATA SHARING AND DISCLOSURE
5.1. We Share Data With:
Service providers and processors
Payment processors
Cloud storage providers
Analytics services
5.2. We Do Not:
Sell personal information
Share data with unauthorized third parties
Use data for unrelated marketing purposes
CALIFORNIA PRIVACY RIGHTS (CCPA Compliance)
6.1. Right to Know:
What personal information is collected
How information is used
Who information is shared with
6.2. Right to Delete:
Request deletion of personal information
Exceptions for necessary business purposes
Verification process
6.3. Right to Opt-Out:
Option to limit data sharing
Service functionality implications
Communication preferences
DATA SECURITY
7.1. Protection Measures:
Encryption protocols
Secure data storage
Access controls
Regular security audits
7.2. Data Retention:
Information kept as long as necessary
Regular data review and cleanup
Secure disposal methods
CHILDREN’S PRIVACY
8.1. Services not intended for children under 13
8.2. No knowing collection of children’s data
8.3. Immediate deletion if discovered
INTERNATIONAL DATA TRANSFERS
9.1. Data primarily stored in United States
9.2. Compliance with international transfer requirements
9.3. Appropriate safeguards implementation
COOKIES AND TRACKING
10.1. We Use:
Essential cookies
Analytics cookies
Performance cookies
10.2. Cookie Controls:
Browser settings management
Opt-out options
Impact on service functionality
CHANGES TO THIS POLICY
11.1. Right to update policy
11.2. Notice of material changes
11.3. Continued use implies acceptance
CONTACT US
For privacy-related inquiries:
Thrive Ads
Email: [email protected]
Phone: (562) 393-3344
Response Time: Within 72 hours for privacy-related requests
CALIFORNIA-SPECIFIC DISCLOSURES
13.1. Privacy Notice at Collection:
Categories of personal information collected
Business purposes for collection
Third-party sharing practices
13.2. Annual Disclosure Rights:
Free of charge once per year
Verification requirements
Response timeline
DATA PROTECTION OFFICER
Our designated privacy contact can be reached at [email protected]
EFFECTIVE DATE AND UPDATES
This policy is effective 1/18/2025
Last Modified: 1/18/2025
By using Thrive Ads services, you acknowledge reading and understanding this Privacy Policy.
